Choosing A Hosting Provider April 10, 2008
Posted by paragonhost in Business Development, E-Mail, Hosting News, Internet, Internet Protection, ParagonHost, ecommerce.Tags: content, hosting, manages services, ParagonHost, paragonhost.com, protection, spam, web hosting, world class internet services
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Choosing A Hosting Provider
Customer Care (Support) Services
It is important to understand the level of Customer Care and Support services that will be available to you as a customer. What type of account team or support staff do they provide and what level of certification and expertise do they have? Are they available to help you with any problems 24×7x365 and what type of response time will they commit to for issues?
Review the company’s online resource for support to make sure they are user friendly and useful. Do they make it easy to contact them via phone, email and web submission? Consider testing out their responsiveness and level of expertise by submitting an issue to see how well they respond to your inquiry and if they can address your questions.
Make sure to select a provider that focuses on customer care as a primary objective. Their technical staff should monitor and maintain your site’s performance round the clock and automatically address any problems or performance issues as soon as they arise.
Uptime Guarantees
What level of uptime guarantee does the company provide? It should be as close to 100% as possible and if its not you should be concerned about their ability to maintain their service levels. Inquire as to the actual uptime levels for the past six months and what their worst/longest outage was during that timeframe. It’s important to remember that when your site is down, its lost productivity and revenues for your business so make sure you select a company that is passionate about sustaining its service level.
Be sure to get specific guaranteed commitments on network uptime, elapsed time for hardware replacement and elapsed time for on site data restoration. Additionally, in the event of an outage will they provide a credit to the monthly fees and determine the approach taken to determine the credit received based on the severity of the outage.
Bandwidth and Storage
Many hosting providers today offer generous amounts of disk space. However, depending on the usage of your site, the space requirements may be significantly greater than that which is provided. Carefully review the size of your existing site, plans for how you will evolve it over the coming months/years to determine what level of storage you require. If you require backend databases make sure to take into account growth over time of the database as well as space required for database backups.
Most providers now give bandwidth allocations of 200 Gb/month or more, which is more than adequate for most small businesses. Make sure to consider your site and how it’s used to ensure this is a sufficient level. If you offer a multitude of downloads or large collections of images/photos, then your bandwidth requirements will be much higher than that of a mostly text based web site.
Having high speed access is an essential to having a responsive site. Hosting providers offer connectivity to the internet through T1, T3, and, less frequently, OC (Optical Carrier) lines. T1 and T3 lines offer data transfer rates of 1.5 and 43 Mpbs (megabits per second) respectively and OC3 lines offer 155Mbps. The provider should offer a minimum of two OC-3 (311Mbps) lines for connectivity with sufficient bandwidth available for each server being hosted. This bandwidth should also preferably be connected to high speed internet backbone. The connection point to the internet should also be redundant to avoid outages if one of the lines to the internet is lost.
Shared vs. Dedicated Hosting
In a shared hosting environment, your site is placed on a server that also provides hosting for a number of other businesses. You have your own space, domain, etc, but other people are also using the resources of that server for their sites. There is no risk of your pages showing up on the other businesses site, or vice versa as each site has its own unique set of folders, logins, and so forth.
Besides the fact that shared hosting costs considerably less, the important consideration for most people is that the hosting company support staff administers the server. If there is a problem with the server, they have to fix it, not you. When the operating system or other system software needs to be upgraded, they do it. All you worry about is your own site and the pages contained on it.
For a large number of small businesses, shared hosting is more than adequate. In a shared hosting environment, there is no need for you to have technical knowledge of Windows or Unix server administration. That’s not your core business so why would you want to take that on? In some cases however, there may be specific reasons why someone needs to administer their own server. These usually involve people who have specialized requirements. In that case, a dedicated server would be the option of choice. In a dedicated server environment, you have full control over everything; you configure the server the way you want it. It’s almost as if the server were in your home or place of business, except that you are administering it remotely.
Security
The security of your environment, both physically and digitally, is very important. Determine what type of facility the provider has and how is it secured to ensure only appropriate people have access to your site? How do they control and manage the access such that as staff changes occur they can ensure you site is not at risk by previous employers of the provider?
What type of firewall systems are employed to keep intruders out of the network? How is data snooping prevented? What steps are talking to ensure a denial of service attack can not be employed against the facility or your site?
It takes many layers of Internet security, from password protection to firewall barriers to protect your site from determined hackers. Make sure the hosting provider you choose has enough security measures in place to ensure that your data is completely protected.
Server Platforms Offered
Does the hosting provider offer multiple platforms to selection from (e.g. Windows and Linux) on the latest and greatest equipment? Although it’s possible to host a web site on the CPU of an average personal computer, responsive web sites require high speed SCSI disk drives, lots of memory (ideally memory correcting RAM) and fast microprocessors. Reliable providers host their sites on equipment built to withstand that constant bombardment of web traffic. Inquire as to the hardware used by the provider and the robustness of its configuration to ensure high-availability. Ask about the certifications of the support staff and engineers with regards to the platforms leveraged.
Server and Device Administrations
What level of access and control will you have over the site? Can you directly access the site and if so over what means? Do they provide FTP access, a web-based administration console, remote control, etc? Make sure that you have the level of control you feel necessary to control your site and manage your companies public image. You need to be able to access the site in a manner that enables you to effectively manage it.
Reporting
What type of reporting capabilities are offered by the provider? It’s important to have good reporting analysis tools to watch how many people visit your site, where they are coming from and where they go on your site. In addition, it’s also nice to be able to track/audit updates to the site, when they were made and by whom such that if there is ever a issue you can determine who was the last person to modify the site.
Backups
Backup processes and procedures are critical in the event there is ever a disaster at the provider’s site. Make sure that the site is backed up at least once a day and more frequently if needed based on your specific business requirements. The backups should be kept at an offsite facility such that they are available in the event the primary facility is destroyed. If you leverage databases with your site, make sure the provider is capable of backing up the database and has the skills and a appropriate backup agent that can handle that type of database. What is the time required to restore a site from a previously taken backup? It’s important to understand how long you will be down in the event of hardware or other problem that requires your site be recovered from a backup.
Customer Base
It’s important to judge a hosting provider by the company they keep. Review their website and look for customer testimonials and reference. Ask in detail about the types of companies they serve and make sure you are a good fit for their business. Is your company comparable to their typical customer or are you too big/small for them? Ask for references of business that are similar in size to your business and preferably located in the same geographical area. Follow up with those references to confirm the service level they have received to date from the provider.
Additional Services
And finally, some other services to consider that may be of importance to your business.
- Does the provider offer fully managed email services on the email platform that you leverage?
- Do they provide 3-rd party plugin software for discussion forums or blogging?
- Do they provide eCommerce capabilities such as a shopping cart and merchant accounts?
- Do they provide Secure Socket Layer (SSL) certificates for secure transactions?
- Do they offer Internet Marketing services to help you optimize your site so it is found by search engines?
The Top Ten Email Marketing Tips January 7, 2008
Posted by paragonhost in Business Development, E-Mail, Hosting News, Internet, MyiContact.com, ParagonHost.Tags: blog, blogs, business, distribution, email, icontact, marketing, myicontact, ParagonHost
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| The Top Ten Email Marketing Tips | |
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#10 Build Your List at Every Opportunity Build your list at every opportunity you have. If you have a retail location, add a point-of-sale sign up form. At conferences or events, ask everyone you speak with if you may add them to your list after you exchange business cards. Finally, add your newsletter sign-up form to every page on your web site. You can even use the sign-up form generator within iContact to automatically generate the code you need. #9 Avoid Excess Punctuation or Capitalization #8 Include both Plain Text and HTML #7 Familiarity Encourages Opens #6 Add a Note about Deliverability #5 Be consistent with your sending frequency. #4 Timing is key with Business to Business Communication – In most cases it is best to send business to business emails Tuesday through Thursday. We’ve found that the best times of the day to send are just after the start of the day around 9:30am or just after lunch around 1:30pm. It is best to avoid sending business to business emails after 4:00pm or on weekends. #3 Timing is key with Business to Consumer Communication — In most cases it is best to send business to consumer emails either between 5:00pm and 8:00pm Tuesday through Thursday or between Friday evening and Sunday afternoon. #2 Only include content relevant to the type of content the person has requested. As long as one provides value–whether by providing content on a topic a recipient is interested in or a discount off a product related to one purchased previously—-people will allow you to continue to contact them. #1 Only send emails to persons who have requested to receive them. Unsolicited email is, of course, called spam. Sending spam will ruin any legitimate organization’s reputation and brand value startlingly quickly. Rule number one of becoming an intelligent email marketer is to never send unsolicited email. MyiContact |
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How to delete all data, or all data and applications, from the BlackBerry smartphone November 14, 2007
Posted by paragonhost in Business Development, Collaboration, Hosted Exchange, Internet, ParagonExchange, ParagonHost, Security Focus, Technology News.Tags: BBE, BBE Server, black berry, blackberry, clear database, email, exchange services, Hosted Exchange, paragon exchange, ParagonExchange, ParagonHost, wipe, wipe blackberry, wipe handset, wireless, wireless email
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Source: http://www.blackberry.com/btsc/articles/551/KB02318_f.SAL_Public.html
Select the Wipe Handheld option
To delete all the data from your BlackBerry smartphone, complete the following steps. This option is available with BlackBerry® Device Software 3.8 and later.
- On the Home screen of the BlackBerry smartphone, click Options.
- If you are running BlackBerry Device Software 4.1 or later, click Security Options > General Settings. Otherwise, click Security.
- Open the menu and then select Wipe Handheld > Continue.
- Type blackberry and then press the Enter key. All the data on the BlackBerry smartphone is deleted.
Type an incorrect password
To delete all the data from your BlackBerry smartphone, lock the BlackBerry smartphone, then type an incorrect password ten times. During this process you may be prompted to type blackberry a few times. Once completed, all data on the BlackBerry smartphone is deleted.
Note: You must have a password set on your BlackBerry smartphone in order to perform this task.
Use the Application Loader tool to delete all data
To delete all the data from your BlackBerry smartphone, complete the following steps:
- Connect your BlackBerry smartphone to the computer, open BlackBerry Desktop Manager, and type the password of your BlackBerry smartphone, if prompted.
- Double-click Application Loader > Next.
- On the Device Security Password screen, type the password of your BlackBerry smartphone. Click Next.
- On the Device Application Selection screen, click Next.
- On the Completing the Application Loader Wizard screen, click Advanced. The Device Data Preservation screen is displayed.
- To delete all application data from the BlackBerry smartphone, select the Erase all application data check box. Click Next.
- Select Do not automatically back up and restore the device application data during the loading process. Click Next.
- Click Finish. The BlackBerry smartphone resets. This might take several minutes.
Use the Backup and Restore tool to clear the application databases
To clear the application databases from your BlackBerry smartphone, complete the following steps:
- Connect your BlackBerry smartphone to the computer, open BlackBerry Desktop Manager, and type the password of your BlackBerry smartphone, if prompted.
- Double-click Backup and Restore > Advanced.
- Press and hold the Shift key while selecting all the databases in the Handheld Databases list box.
- Click Clear.
- Click OK on the Warning window. All application databases on the BlackBerry smartphone are erased.
Type an incorrect password in the Application Loader tool
To delete all the data from your BlackBerry smartphone, complete the following steps:
- Connect your BlackBerry smartphone to the computer, open BlackBerry Desktop Manager, and double-click Application Loader.
- In the Application Loader Wizard window, click Next.
- On the Device Security Password screen, type an incorrect password, and click Next. Perform this step ten times.
- Click Close. Without software, the BlackBerry device is unresponsive and displays device error 507.
- Reinstall the BlackBerry Device Software. For instructions, see KB03621
10 Critical Success Clues November 11, 2007
Posted by paragonhost in Business Development, Technology News.add a comment
I don’t need to be a gypsy fortune teller to tell your fortune. I can tell with a 95% certainty whether or not a person is (or is going to be) successful. All I need is 20 minutes of conversation or a few email interactions and I know. It is easy to do. You can do it too. Yes! You can actually predict whether or not someone will have the success they say they want. Better yet, you can tell if you are going to be a success OR not.
The best part about checking to see if you will be a success is that you don’t have to ‘beat around the bush’ in a conversation to discover the clues, as you would normally have to do with another person. The worst part about checking in with yourself is that you will run up against an outright liar. Yes, you will attempt to deceive yourself. Now that you are forewarned about that, you can watch out for your attempts to obscure (or divert yourself from) the truth about yourself.
So, if you want to predict the future of anyone, including yourself, here are the ten most critical clues that you will need to uncover and clarify: 1) Attitude, 2) Intention, 3) Purpose, 4) Passion, 5) Plan, 6) Resolve, 7) Responsibility,
Words, 9) Actions and 10) Peers. Let’s take a closer look at each.
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Attitude:
There is a winner’s attitude and there is a loser’s attitude. Most people have a mix of the two. A winner’s attitude is characterized by high self-esteem, a positive outlook on life, a general feeling of gratitude, a sense of great personal destiny, a willingness to learn and the will to do what is necessary. Losers have poor self-esteem, a negative (they say realistic) outlook on life, a general feeling of resentment about the trials and tribulations of life, a sense of impending negative fate, a stubbornness about what they ‘know’, and lousy will-power or self-discipline. -
Intention:
As a general rule, things done with intent, produce intended results and things done without specific intent produce unintended results.It is my experience that most people think, say and do most things in life without any conscious and specific intent.I like to ask people (and especially myself) the following clarifying questions: what is your intent in holding that belief?; what is your intent in thinking that way?; what is your intent in doing what you do? Most can’t answer. Winners can.More importantly, winners are always asking themselves, “what is my intended result for this chosen action, thought or way of being?” -
Purpose:
This is so simple it is almost ludicrous… a life without a defined and stated purpose is a life of no purpose and no meaning.Winners have a purpose. Losers do not. Winners live a life of purpose and ‘on purpose’. Losers live accidentally; victims of circumstance instead of creators of circumstance.The sooner you write down the succinct and true purpose of your life, the sooner you will discover success, happiness and personal fulfillment. Important caveat: your purpose does have to be altruistic or measure up to anyone’s standards except your own.It can be entirely selfish. -
Passion:
Passion is that fuel that drives you. Passion is also what attracts to you the people and resources that you need to achieve your success. Passion is magnetic. Desire is the metaphysical equivalent of gravity. It draws to you the elements that you need to succeed. Passionate people attract followers and supporters.Winners are passionate! ! ! ! ! -
Plan:
You’ve heard before. You’ve read it many times. Every personal empowerment teacher says it… You must have specific and written goals and a step-by-step plan to enact those goals. Every business needs a business plan. Your life needs a plan. You must create it. As Ben Franklin pointed out, “Failing to plan is planning to fail.”Winners have a game plan. Losers are spectators and armchair quarterbacks. Do you have written goals? Do you have a specific game plan? -
Resolve:
It is persistence that creates winners. It takes resolve to reach the top. There will be obstacles in your path and impediments to your success. Losers allow themselves to be defeated by these barriers. Winners use them to build up strength and/or to learn a better way to do something. I see it all the time… people quit just before the finish line. They lose focus and direction. Winners persist. Losers desist. -
Responsibility:
Ask yourself this question, “Why don’t I have all the prosperity, happiness, success and fulfillment that I desire?”If you blame any condition, circumstance, event, person or external thing, then you are a loser. Winners accept responsibility. Losers assess blame. Step up to the plate and accept responsibility for your life and you will become the winner that you desire to be in your secret heartfelt moments. The wonderful part about accepting responsibility for your failures is that you also get to accept responsibility for your successes. You don’t have to say that you were lucky or blessed or had the right breaks… you can say, “I did this.” -
Words:
The words you speak and the way you speak them tell a lot about you. They tell the world what you believe, what you think, where you have been, who you hang around with and where you are likely to end up. Below average people talk about other people; average people talk about events and circumstances. above average people (winners) talk about ideas and ideals (especially their own). Winners say what they mean and mean what they say. Losers say what they think will please others or repeat what they have been told. -
Actions:
And yes, actions speak louder than words. The things you do are a reflection of your character. Most people tend to do what most others do, in some sort of willful ignorance of the plain fact that most people live mediocre lives and never achieve the success they had idealized for themselves. Actions produces results. If you want uncommon results, you must undertake to act uncommonly on purpose, with intent, with responsibility, with persistence, with resolve, with passion and according to your plan. Do what you love. Do what you will. -
Peers:
Birds of a feather do flock together. If you want to be a winner, hang out with winners. Create your own ‘mastermind group’. Try to be involved with people who are smarter than you, more successful than you, have greater aspirations than you. If you can’t do it in person, read their books or read their biographies or visit their websites. Losers like to hang around with other losers, not just because misery loves company, but because their self-esteem is not threatened by comparison to their peers. If you can find the way to love yourself enough to always have a high level of self-esteem, then you won’t need to compare yourself to others. Winners believe in themselves. Losers believe in the world around them.
So now you know my secret to be able to predict the future. All I need to know about a person is: 1) who they hang around with, 2) what they do day-to-day, 3) the way they speak and what they say, 4) whether or not they assume responsibility or assess blame, 5) whether or not they have the resolve (the stick-to-it-tive-ness) to overcome obstacles, 6) if they have a plan to live by, 7) a passion for life and their plans,
a self designed purpose to live for, 9) if they act intentionally or in reaction, and 10) what their overall attitude is to life and their part in it.
Now that you know, you don’t need me, or some gypsy tea leaf reader, to predict your future.
The GREAT good news is that, if you discover, through this self-analysis, that you do not have these 10 necessary characteristics of winners, you can change the way you are and the things you do. So there it is… your destiny is yours, by design or by default. It is up to you.
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–>Leslie is the author of The DELFIN Knowledge System Trilogy: The Initiation, The Journey and The Quest plus many more success publications. He also the co-author of The End of the World with Hugh Jeffries and Alexandra’s DragonFire with his daughter Ashley. Subscribe to his free and ad-free eZine at http://www.ProsperityParadigm.com or http://www.LeslieFieger.com.
Reprinting and republishing of this article is granted only with the above credit included. Permission to reprint or republish does not waive any copyright.. Article on success, attitude, destiny, by Leslie Fieger
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